RENEW-IT AUTOBODY
Automobile in Edenvale

At the scene of the incident the operator will gather all relevant and available information including vehicle and driver details, circumstances of accident and responding parties’ information. These are tracked and dispatched through our sophisticated dispatch centre. Prescribed iTAC destinations will be instructed and controlled via the mobile application. A web portal will allow for client (insurer and policyholder) real-time tracking and communication. The system will also cater for status flow notifications to prescribed users. The iTAC facilities features advanced technology, infrastructure and automation to ensure efficiencies, process tracking, communication and data integrity. With extensive experience in insurance claims fulfilment, the team is now using cutting-edge global technologies to revolutionise the industry. The Dreamtec team has embarked on building a technology solution that will enhance service, streamline processes and offer a transparent pipeline with real-time access. Load high-quality images of incident, stock-in, and stages of repair/salvage. Bluespec’s Motor Retail Division has built a reputation as the preferred supplier of high-end luxury vehicles to the South African market. Branded Daytona, this division offers class-leading vehicles to key mar- ket segments, leveraging the strengths of the Group’s prime retail posi- tions, niche operations, skilled staff and service expertise. Our dedicated home service solution, Firsthome, is a quality network composed of specialist contracted trades people. Auction Nation is a South African car auction company that sells salvage vehicles sourced from the country’s top insurers, fleets and corporates. Then, we have 19 secure national storage yards, an online vehicle tracking and administration tool and the ability to provide live management information. All of these translate into better returns, an improved workflow, informed decision-making and an enhanced salvage model for the insurer. Firstmed is an advanced pre-hospital life support and emergency medical service, known for highly qualified and trained responders and a high standard of expert clinical care. We also provide medical advice, medical transportation, nursing services and trauma counselling. The strategic direction of the group is to continue to focus on niche clients with distinctive needs. Hallmark has achieved success in this arena and by engineering the business to cater for these specific client requirements, will continue to attract clients of this nature. The rationale for this strategy is due to the higher salvage returns in the Gauteng region. Hence, all salvage is collected at various points around South Africa, placed in holding depots and once claims have been finalised, Hallmark collects such salvage to dispose of in its centralised distribution points. Centralisation lends itself to the better utilisation of insurance resources to facilitate all respective claims processes. Hallmark’s competitive advantage is based on a fixed percentage fee to clients, hence guaranteeing the payment for salvage in a 14 day period. In addition, the key to Hallmark’s success is the centralization of all management, storage and sales functions, which drives considerable operational efficiency.